This privacy notice was updated on March 29, 2019. The updates include language that addresses the requirements of the General Data Protection Regulation (GDPR) and clarifies what information we collect about you, how that information is used, and is intended to provide information on how you can to execute your rights.
Eminent Global Solutions LLC., and its affiliates and subsidiaries and each of their directors, officers, employees, and authorized representative (collectively, "Eminent Global Solutions") respect your privacy. This Global Privacy Notice describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.
This notice is global in nature and governs our data protection practices whether we collect your personal information through our websites, through application software, mobile apps, or through other means. By using any Eminent Global Solutions LLC technology on which this notice is posted, you agree that this notice governs our collection, use, and disclosure of any personal information submitted to us on or through that technology. If you do not agree to be bound by this notice, you may choose not to access or use our websites and/or use our application software, mobile apps, and other technology.
Eminent Global Solutions LLC collects information about you from various sources. For example, we may have a direct relationship with you, and you may choose to provide personal information to us in connection with that relationship. You may choose to submit information to us, for example, on our websites, in connection with use of our products, services, or applications software, when you participate in an offer or promotion, or in connection with an actual or potential business or employment relationship with us. We also may obtain information about you from companies that use our products or services, publicly available information systems, consumer reporting agencies, and commercial information services.
The types of personal information we may obtain are:
Contact information (such as name, postal and/or e-mail address, and phone or fax number)
Business contact information (such as job title, department and name of organization)
Third party contact information that support business processes completed on your behalf
Country of origin information
Usernames and passwords used to access Eminent Global Solutions LLC resources
Content you provide
Social Media identifier(s)
Financial information (such as financial account information used for payment purposes)
Employment information (Employees can find additional information about our employment data processes and procedures by contacting a Human Resources representative at )
Information necessary to identify and onboard new and potential candidates for employment
Website visit statistics
Operating system data
Name and version of your browser
Mobile device unique identifier
EMINENT GLOBAL SOLUTIONS collect personal information, business information, and some payment/ordering information. This information may include, without limitation, contact information, location from which you are accessing the EMINENT GLOBAL SOLUTIONS Site, usernames and passwords used to access EMINENT GLOBAL SOLUTIONS Sites, financial/payment information from purchases or financial transactions, contact information for people you refer to EMINENT GLOBAL SOLUTIONS, employment information (whether provided by you directly to EMINENT GLOBAL SOLUTIONS or through a third party), content you post, mobile device unique identifiers, Social Media identifiers, geo-location data, and internet activity information.
EMINENT GLOBAL SOLUTIONS may also collect information automatically related to your interaction with and use of EMINENT GLOBAL SOLUTIONS Sites. Such information may include, without limitation, device identifiers, hardware information, IP address, cookie information, browser type, settings, language, and other information about your interaction with EMINENT GLOBAL SOLUTIONS Sites. This information may be combined with all other previously mentioned information, as well as with information from third parties.
Use of Information Collected:
EMINENT GLOBAL SOLUTIONS may use the information collected in many ways, including, without limitation, to:
provide you with your requested products and services
operate, improve, and analyze EMINENT GLOBAL SOLUTIONS Sites or EMINENT GLOBAL SOLUTIONS’s products and services
provide and improve EMINENT GLOBAL SOLUTIONS’s customer service to customers, carriers, applicants, and other vendors
communicate with you and personalize your use of EMINENT GLOBAL SOLUTIONS Sites
provide transportation information to EMINENT GLOBAL SOLUTIONS’s customers and carriers
provide legal and administrative notices
contact you regarding employment, whether through phone calls, emails, or text messages
comply with applicable laws and regulations
collect payment for our EMINENT GLOBAL SOLUTIONS's products and services (including as necessary or required by law obtaining government-issued identification information)
verifying the identity of persons with whom EMINENT GLOBAL SOLUTIONS communicates or does business
advance other purposes disclosed to you through EMINENT GLOBAL SOLUTIONS Sites or EMINENT GLOBAL SOLUTIONS’s marketing, presentations, or literature. EMINENT GLOBAL SOLUTIONS collect and uses personal information solely for EMINENT GLOBAL SOLUTIONS's legitimate interests in conducting EMINENT GLOBAL SOLUTIONS's business and not for the purposes of monitoring your personal behavior or profiting from the transfer or sale of personal information.
Retention of Information Collected:
EMINENT GLOBAL SOLUTIONS retains information collected in conformance with its standard data retention policies, which are based on legal and regulatory requirements as well as reasonable common business practices in the United States, including but not limited to providing EMINENT GLOBAL SOLUTIONS's products and services, collecting payment and maintaining communication with customers and companies and individuals who have expressed an interest in EMINENT GLOBAL SOLUTIONS, and other legitimate purposes.
Your Choices Regarding Information Collected:
You may choose to disable the collection of information through cookies and other web protections, but this may affect your ability to use EMINENT GLOBAL SOLUTIONS Sites. You may also modify or delete any profile you have created with EMINENT GLOBAL SOLUTIONS by accessing your account. EMINENT GLOBAL SOLUTIONS reserve the right to keep information and content in EMINENT GLOBAL SOLUTIONS’s backup or archived files consistent with EMINENT GLOBAL SOLUTIONS’s record retention policies and as required by law. Any information you post publicly may remain viewable by the public. If you no longer wish to receive emails, text messages, or other notifications from EMINENT GLOBAL SOLUTIONS, please follow instructions in an email, text, or other notification you receive to “unsubscribe” or “STOP” receiving them, or contact EMINENT GLOBAL SOLUTIONS at the address below.
Security of Information Collected
EMINENT GLOBAL SOLUTIONS use various administrative, technological, and/or physical security measures to protect the information collected. Notwithstanding these security measures, EMINENT GLOBAL SOLUTIONS CANNOT AND DOES NOT GUARANTEE THE SECURITY OR CONFIDENTIALITY OF THE INFORMATION COLLECTED.
Other Websites and Links
EMINENT GLOBAL SOLUTIONS Sites are not intended for children under 13 years of age, and EMINENT GLOBAL SOLUTIONS does not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under the age of 13 has submitted personal information on a EMINENT GLOBAL SOLUTIONS Site, without the permission of their parent or guardian, please contact EMINENT GLOBAL SOLUTIONS at the address below.
Contacting EMINENT GLOBAL SOLUTIONS
EMINENT GLOBAL SOLUTIONS LLC
600 Superior Avenue East
Cleveland, OH 44114
AS USED HEREIN, ALL REFERENCES TO "WEB SITE" MAY INCLUDE, INDIVIDUALLY, ALL AND/OR IN ANY COMBINATION, EMINENTGLOBALSOLUTIONS.COM, AS WELL AS OTHER WEB SITES OPERATED BY OR ON BEHALF OF EMINENT GLOBAL SOLUTIONS LLC., AND ALSO INCLUDES MOBILE APPLICATIONS. THE WEB SITE IS MAINTAINED BY EMINENT GLOBAL SOLUTIONS LLC. THE WEB SITE IS MAINTAINED, OWNED, AND CONTROLLED BY EGS. USE OF THE TERM "EGS" WITHIN THESE WEB TERMS SHALL INCLUDE EGS, ITS AFFILIATES AND SUBSIDIARIES AND EACH OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, AND AUTHORIZED REPRESENTATIVES. EGS IS HEADQUARTERED AT 7549 SOM CENTER RD. SOLON, OH 44139. THE MAIN TELEPHONE NUMBER IS (216) 375-7272.
ALL MATERIAL ON THIS WEB SITE, INCLUDING, BUT NOT LIMITED TO TEXT, IMAGES, AND ILLUSTRATIONS, IS PROTECTED BY COPYRIGHTS AND/OR TRADEMARKS, REGISTERED AND UNREGISTERED, WHICH ARE OWNED AND CONTROLLED BY EMINENT GLOBAL SOLUTIONS LLC OR BY OTHER PARTIES THAT HAVE LICENSED THEIR MATERIAL TO EMINENT GLOBAL SOLUTIONS LLC. MATERIAL FROM ANY WEB SITE OWNED, OPERATED, LICENSED, OR CONTROLLED BY EMINENT GLOBAL SOLUTIONS LLC MAY NOT BE COPIED, REPRODUCED, REPUBLISHED, UPLOADED, POSTED, TRANSMITTED, OR DISTRIBUTED IN ANY WAY.
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(A) VIOLATE ANY FEDERAL, STATE, OR LOCAL LAWS AND THEIR RESPECTIVE REGULATIONS (COLLECTIVELY “LAWS”); (B) BE MENACING, DISCRIMINATORY TO ANY CLASS PROTECTED BY LAWS, DEFAMATORY, OFFENSIVE, OR OBSCENE; (C) VIOLATE OR INFRINGE UPON THE PRIVACY, PUBLICITY, COPYRIGHT, TRADEMARK, TRADE SECRET, PERSONAL RIGHTS, OR OTHER INTELLECTUAL PROPERTY RIGHTS OF OTHERS, INCLUDING, WITHOUT LIMITATION, EGS; OR (D) ADVERTISE FOR OR PROMOTE ANY PERSON OR ENTITY.
WHEN YOU UPLOAD AND/OR DOWNLOAD INFORMATION TO OR FROM THE WEB SITE, SUCH CONTENT UPLOADS AND DOWNLOADS WILL BE COMMUNICATED USING COMMERCIALLY REASONABLE SECURITY PROCEDURES AND PROCESSES. HOWEVER, EMINENT GLOBAL SOLUTIONS LLC CANNOT AND WILL NOT GUARANTEE THAT: (A) THE CONTENT, DURING ITS TRANSMISSION, WILL BE PROTECTED AGAINST LOSS, MISUSE OR ALTERATION BY THIRD PARTIES; OR (B) ACCESS TO YOUR ACCOUNT WILL BE UNINTERRUPTED; OR (C) THE COMMERCIALLY REASONABLE SECURITY PROCEDURES AND PROCESSES CANNOT BE BREACHED.
IT IS YOUR RESPONSIBILITY TO ENSURE THAT NO UNAUTHORIZED PERSON SHALL HAVE ACCESS TO YOUR USER ID AND PASSWORD. IT IS YOUR SOLE RESPONSIBILITY TO CONTROL ACCESS TO AND USE OF YOUR USER ACCOUNT, AND PROMPTLY INFORM EMINENT GLOBAL SOLUTIONS LLC OF ANY NEED TO DEACTIVATE OR CHANGE YOUR USER ID AND/OR PASSWORD. EMINENT GLOBAL SOLUTIONS LLC CANNOT AND WILL NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR ANY CONTENT SUBMITTED TO YOUR ACCOUNT OR ANY CONTENT THAT IS USED OR MISUSED WHETHER SUBMITTED, USED, OR MISUSED BY YOU, YOUR DESIGNEES, AND/OR OTHER THIRD PARTIES. ALL YOUR ACTS AND OMISSIONS AND THOSE OF UNAUTHORIZED USERS WHO ACCESS THE WEB SITE VIA YOUR USER ID AND PASSWORD SHALL BE DEEMED TO BE YOUR ACTS AND OMISSIONS.
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INFORMATION EGS PUBLISHES ON THE WORLD WIDE WEB MAY CONTAIN REFERENCES OR CROSS REFERENCES TO PRODUCTS, PROGRAMS, AND SERVICES THAT ARE NOT ANNOUNCED OR AVAILABLE IN YOUR COUNTRY. SUCH REFERENCES DO NOT IMPLY THAT EMINENT GLOBAL SOLUTIONS LLC INTENDS TO ANNOUNCE SUCH PRODUCTS, PROGRAMS, OR SERVICES IN YOUR COUNTRY. CONSULT YOUR LOCAL EMINENT GLOBAL SOLUTIONS LLC BUSINESS CONTACT FOR INFORMATION REGARDING THE PRODUCTS, PROGRAMS, AND SERVICES THAT MAY BE AVAILABLE TO YOU.
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YOU AGREE TO DEFEND (WITH COUNSEL SELECTED OR APPROVED BY EGS), INDEMNIFY, AND HOLD EGS HARMLESS FROM ANY CLAIM OR DEMAND (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES AND COSTS), MADE BY ANY THIRD PARTY ARISING OUT OF OR IN ANY WAY RELATED TO (A) ANY CONTENT POSTED BY YOU ON ANY EGS WEB SITE; (B) YOUR VIOLATION OF THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS; AND/OR (C) YOUR VIOLATION OF THESE WEB TERMS.
THESE WEB TERMS SHALL BE CONSTRUED, GOVERNED, AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF OHIO, EXCEPT TO THE EXTENT THAT FEDERAL LAW PREEMPTS THOSE LAWS, WITHOUT GIVING EFFECT TO CONFLICT OF LAW PROVISIONS WHICH WOULD RESULT IN THE APPLICATION OF ANY LAW OTHER THAN OHIO LAW. YOU AND EGS CONSENT TO THE EXCLUSIVE JURISDICTION OF THE STATE COURTS LOCATED IN CUYAHOGA COUNTY, OHIO (“MANDATORY VENUE”). YOU AND EGS WAIVE ANY OBJECTIONS TO THE JURISDICTION AND VENUE OF THE MANDATORY VENUE AND AGREE THAT ANY DISPUTE ARISING UNDER OR RELATED TO THE WEB SITE OR THESE WEB TERMS SHALL BE BROUGHT EXCLUSIVELY IN THE MANDATORY VENUE.
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